Metro Parking (M) Sdn Bhd (MPM) was incorporated in March 1991 and commenced operations in May of the same year. Metro Parking has since grown to become the premier parking operator with over 111 parking facilities from hotels, hospitals, shopping complexes, office buildings to transport terminals.

Over the years, Metro Parking has gone through a number of growth phases. These have each been followed by short period of consolidation. The first phase consisted of our own establishment & expansion in Malaysia. Apart from its Kuala Lumpur Head Office, Metro Parking now has full operating branches in Malacca, Penang, Johor Bahru, Miri, Labuan and Kuantan.

Our Mission

Grow, expand and develop Metro Parking’s business and relationships by focusing on a value-added strategy that exceeds customers’ expectations and creates competitive advantage.

Our Team

The  Metro Parking Malaysia is supported by experienced managers and well-trained personnel to ensure the highest standard of service quality to our clients.

Human Resource Department

Headed by the Human Resource Manager, he is responsible for the overall personnel management in the company and ensures that the manpower requirement in all car parks is consistently adequate to maintain smooth operation of the car parks. In view of the very challenging demands in the service industry, the Human Resource Department is also responsible for training and staff development with emphasis on customer service and technical aspects in car park operations. This is continually reviewed to ensure that our personnel are not only competent in carrying out the tasks expected of them but are also able to provide quality customer service under all circumstances.

Development Department

This is the marketing arm of the company whose main objective is to expand the company's car park services in Malaysia. Headed by the General Manager , this department is also responsible to coordinate all development works in the group and find new strategies, methods and ideas for the overall improvement of the department.

Beside efforts to secure car park contracts, this department also provides consultancy services on car park management to property owners.

Operations Department

The 'nerve centre' of the company, headed by the Operations Manager, this department controls the day-to-day business activity of the company. Responsible for the management of 111 car parks in Malaysia, this department ensures that daily car park operations runs smoothly and car park collections are properly accounted for and deposited in the bank. This department also ensures that the operations staffs are well groomed and exudes a friendly disposition to reflect the quality services that customers can expect from our car parks staff. This is also in line with our quality standard of MS ISO 9001:2000 .

Finance Department

Headed by the Finance Manager, he is responsible for managing the company's fund and maintains a prudent cash flow management system. In addition to this, the department is also responsible for arranging the necessary financing required for new car parks and ensure that rental payments for car parks are promptly paid.

Internal Audit Department

The Internal Audit Department role is to ensure that standard procedures in car park operations and the handling of daily collections are closely adhered to. The Internal Audit manager and his team, conducts periodical and random checks in all car park further ensuring our service standard are maintained with greater emphasis on revenue control.

Administration Department

Administration department provides support services such as general administrative matters and purchasing lead by Administration Manager.

IT Department

The IT unit was formed to meet the challenges in the technological advancement in car park facilities. The IT unit's role is to provide and improve our car park services with the use of the latest computer technology. Some examples of advancement in car park technology currently used in the company are the use of proximity cards (smart cards) similar to the touch 'n go system and long range proximity which is the use of radio frequency transponders for access to car parks.